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Standard Business Conditions

Standard Business Conditions

Offers and prices:
Our offers are subject to change without prior notice. The merchandise will be supplied in the design and composition usual for our company at the time of delivery.
The prices are likewise subject to alteration without prior notice. The prices valid on the day of delivery shall be applicable. All prices are quoted net of VAT at the statutory level. A price list shall only remain valid until such time as any price rises on the part of our suppliers come into effect, and is not recognised as a contractual basis.  The minimum order quantity shall be 25.00€ net goods value.

Despatch costs and packaging:
Our deliveries shall be made using the best-value despatch route. Special delivery requests will be calculated at cost. Deliveries shall be carriage-free from a net value of 100.00€. Couches, chairs and furnishings: Freight costs at cost. For a net goods value of less than 100.00€ we shall charge a flat-rate amount of 5.00€ for postage and packing.

Delivery time:
We are obliged to reserve the right to make changes to delivery times and to postpone delivery; in particular we shall not guarantee to observe delivery times, even if fixed delivery dates have been arranged. The delivery time shall be correspondingly extended in the event of unforeseen eventualities (e.g. operational breakdowns, delays in the delivery of raw materials and spare parts etc.). The purchaser shall be excluded from enforcing rights or claims arising from the non-observance of the delivery time.

Despatch:
Despatch shall be carried out at the risk of the purchaser, including those cases in which the sender assumes the shipping or despatch costs.

Payment terms and conditions:
The amounts due are payable within 10 days of receipt of the invoice with a discount of 2% or within 30 days net. For payments by direct debit we shall grant a discount of 4%.

Retention of title:
The merchandise or items of furniture shall remain our property until such time as the account has been completely settled.

Place of jurisdiction:
The place of performance for delivery and payment and the place of jurisdiction shall be Burgwedel.

Conflicting conditions of purchase:
Conflicting conditions of purchase shall not be binding on us, even if we have not expressly contradicted their contents.

Guarantee/return:
Generally speaking, pursuant to the German Distance Selling Act (Fernabgabegesetz), B2B transactions - that is, transactions between companies or traders - are excepted from the right of withdrawal. There is in principle no right of return for goods which have been properly supplied. In the cases of justified notifications of defects and incorrect deliveries, the merchandise can by arrangement be returned. Carriage-forward returns cannot unfortunately be accepted, as these are associated with disproportionately high costs: Please contact us prior to returning goods: if your complaint is justified we will refund the costs or arrange for the goods to be collected. Claims under warranty expire one year after delivery of the purchase item.

Severability clause:
Should one of the provisions of these conditions be invalid for whatever reason, the validity of the remaining provisions shall be unaffected.