Privacy Policy


We at RAUE GmbH respect the privacy of our visitors and are committed to preserving your online safety by preserving your privacy at anytime you visit or communicate with our site. Our privacy policy has been provided and reviewed by the solicitors at Legal Centre who specialize in online internet contracts.

Our Terms of Use and Privacy Policy offers you a thorough explanation regarding your personal data provided to us or any data we may collect from you. This Privacy Policy is updated from time to time; therefore, it should be reviewed occasionally.

Collected Information

Data can be collected and processed during the operations of our website. The following are ways we may perform these actions: Data regarding your visit(s) to our website and any resources used are collected. The following is included and not limited to: location data, weblogs, traffic data, and any other communication information. Any forms you filled out on our site allows us to collect data such as registering for information or when you complete a purchase. If for any reason you communicate with our personnel or site we may collect information.

Cookie Usage

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.

Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details will be shared that could identify you. We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you. Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access. Our advertisers may download cookies to which we have no control. If used, these cookies are downloaded by clicking on an advertisement found on our website.

Tracking by Piwik

This website uses the open-source software Piwik for the statistical evaluation of visitor accesses. For this purpose, Piwik uses text files (Cookies) that are stored on your computer. The user-specific information generated by the Cookie of this internet presence is stored on the server here in Germany. Immediately after it has been processed and before it is stored, your IP address is made anonymous. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this you may not be able to use the full functionality of this website.

Our Use of Your Information

Information stored or collected regarding you helps us improve and offer services you need. The following list contains how we might use your data:

  • Any request you make of our site or personnel allows us to use information you provided us with, relating to the products or services we have. We may also send information on products or services you may be interested in, as long as consent has been received.
  • Contract Commitments: To meet any Commitment we make to you. Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.
  • An existing customer may be contacted regarding products and services related to any item of previous sale you made on our site. We may use data or allow third parties to use information that is not related to goods or services you may be interested in. We or third parties contact you only if consent has been provided by you at anytime, based on information we collected.
  • Any new customer can only be contacted by us or third parties if consent has been offered via our site. We only send communications you have consented to. Anyone who does not wish to give consent for our site or third party use has the opportunity to decline. Once we receive your withhold for consent we will remove your details from any mailings or third party communications.
  • None of the information collected about you will offer identifiable characteristics. Information shared to a third party is statistical only. We will not reveal who you are, only mathematical information about our visitors.

Personal Data Storage

Locations outside the European Economic Area may be used for transferring data we collect about you. These data sites are for storing or processing of your information. The information we share outside the European Economic Area may be shared with staff based on the process and storage of said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the European Economic Area. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.

Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety.

You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.

Information Disclosure

At times we may disclose personal information to persons in our group. This can include subsidiaries, holding companies, or any other subsidiaries involved in our business, if applicable.

Third Party disclosure may occur for the following reasons: Selling any or all of our business to a third party may result in sharing your information. At any time when we are legally required to we may disclose information about you and your visits to our sites. To prevent fraud and help in fraud protection in order to reduce credit risk, we may disclose information.

Third Party Links

Third party links may be discovered on our site. These third party links have their own privacy policy, which you agree to when you click on the link. We are not responsible nor do we accept responsibility for third party links. Our liability covers us only on our site, and thus we do not accept liability for third party links as we have no control over them.

Contacting Us

Please feel free to contact us with queries, requests, or comments you may have about our Privacy Policy. We welcome any communication via the email address supplied here:

Your contact for data protection

If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consents given, please contact us:

Data Protection Officer Sebastian Kuntz
RAUE GmbH Kosmetik und Fußpflegebedarf
Berkhopstraße 12
30938 Burgwedel

Privacy policy parcel shipping

DPD - Data protection declaration

Data protection when sending parcels

DPD Deutschland GmbH (hereinafter referred to as DPD) is part of the international DPDgroup, Europe's second largest parcel service network. The company is headquartered in Aschaffenburg:

DPD Germany GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Tel. 06021 843-0,

As a postal service provider, DPD is subject to the statutory requirements of the Postal Act (PostG), the Postal Services Data Protection Ordinance (PDSV), the EU Data Protection Ordinance (DSGVO) and the Federal Data Protection Act (BDSG (new)).

DPD processes the following data of data subjects on the basis of Art. 6 (1b), (1c) and, if applicable, (1f) DSGVO and § 5 PDSV: Parcel sender, consignments including consignment contents and delivery information, parcel recipients, system partners, delivery drivers and registered users of DPD Services (app/website).

In addition to information on addresses, communication data and contact person names, this also includes legal and billing relevant information on the individual items, e.g. hazardous goods classes, customs information, shipment transfer information, collected cash on delivery information, information on shipment tracking (status and current location of the items) and other information on the delivery of the item provided by the sender or recipient. The contents of consignments are only known in the case of customs requirements or if it is necessary to open the consignment in the absence of external information as part of the identification of the sender in accordance with the Postal Act. The retention period for this data is primarily based on various legal and organizational requirements.

Data is processed mainly within the EU, unless it is delivered in a third country.

DPD is not a contract processor in accordance with Art. 28 DSGVO, but is responsible for the data provided for the execution of delivery. For this reason, it is not necessary for the consignor to make corresponding agreements (order processing contracts) with DPD.

DPD uses and processes personal data only within the companies involved. A passing on of the data by sale, renting or exchange does not take place. If DPD passes on data to external service providers for the fulfilment of an order, they are bound by the provisions of the EU DSGVO (Art. 28) or other statutory provisions on data protection. DPD does not pass on personal data to third parties, unless the transfer is in fulfilment of the purpose of the contract (e.g. to agents such as system partners and their delivery drivers), the persons concerned have given their consent (e.g. when using the Navigator App package) or there is a legal obligation to pass on data (e.g. for customs declarations or information on dangerous goods).

DPD takes appropriate technical and organisational precautions to ensure the security of the personal data processed by DPD. The data is conscientiously protected against loss, destruction, falsification, data manipulation and unauthorized access or unauthorized disclosure. DPD employees and partners are obliged to maintain postal secrecy and to treat personal data confidentially and are informed about their handling. The security of the IT systems used is regularly monitored.

The central data protection officer of DPD, Michael Mayer (, is the contact person for information on the processing of personal data pursuant to Art. 15 DSGVO, inquiries pursuant to Art. 16, 17, 18, 20, 21 DSGVO and other concerns or complaints relating to data protection. Further information and other details on individual DPD services can be found at any time in the DPD data protection declaration at

The responsible supervisory authority for data protection is: The Federal Commissioner for Data Protection and Freedom of Information, Department 24, Husarenstraße 30, 53117 Bonn, Tel. 0228 997799-0, Fax 0228 997799-550,

Aschaffenburg, März 2018

Privacy policy consumer information agency

Creditreform - Information on data protection according to EU-DSGVO

Our company regularly checks your creditworthiness of existing customers when concluding contracts and in certain cases in which there is a justified interest. For this purpose we work together with Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss, from which we receive the necessary data. On behalf of Creditreform Boniversum, we provide you with the following information in advance in accordance with Art. 14 EU DSGVO:

Creditreform Boniversum GmbH is a consumer information agency. It operates a database in which credit information on private individuals is stored.

On this basis, Creditreform Boniversum provides credit information to its customers. Customers include banks, leasing companies, insurance companies, telecommunications companies, receivables management companies, mail order, wholesale and retail companies and other companies that supply goods or services. Within the framework of legal regulations, part of the data available in the information database is also used for the supply of other company databases, among other things for use for address trading purposes.

In particular, the Creditreform Boniversum database stores information about the name, address, date of birth, e-mail address if applicable, payment behaviour and the shareholdings of persons. The purpose of processing the stored data is to provide information about the creditworthiness of the requested person. The legal basis for processing is Art. 6 para. 1f EU DSGVO. Information on this data may only be provided thereafter if a customer can credibly demonstrate a justified interest in knowing this information. If data is transferred to countries outside the EU, this is done on the basis of the so-called "standard contractual clauses", which you can find under the following link:

The data are stored as long as their knowledge is necessary for the fulfilment of the purpose of storage. As a rule, this knowledge is required for an initial storage period of three years. After expiration it is checked whether a storage is still necessary, otherwise the data are deleted exactly to the day. If a case is dealt with, the data is deleted to the day three years after it has been dealt with. In accordance with § 882e ZPO, entries in the register of debtors are deleted to the day after the expiry of three years from the date of the registration order.

Justified interests within the meaning of Art. 6 para. 1f EU DSGVO may be: credit decision, business initiation, participation relationships, claims, credit assessment, insurance contract, enforcement information.

You have the right to obtain information from Creditreform Boniversum GmbH about the personal data stored there. If the data stored about you is incorrect, you have a right to correction or deletion. If it cannot be determined immediately whether the data is incorrect or correct, you have the right to block the respective data until clarification. If your data is incomplete, you can request its completion.

If you have given your consent to the processing of the data stored at Creditreform Boniversum, you have the right to revoke this consent at any time. The revocation does not affect the legality of the processing of your data based on your consent until it is revoked, if any.

If you have any objections, wishes or complaints regarding data protection, you can contact the data protection officer of Creditreform Boniversum at any time. He will help you quickly and confidentially in all questions of data protection. You may also complain about Boniversum's processing of your data to the data protection officer of your federal state.

The data Creditreform Boniversum has stored about you come from publicly accessible sources, from debt collection agencies and from their customers.

To describe your creditworthiness, Creditreform Boniversum creates a score value for your data. The score value includes data on age and gender, address data and, in some cases, payment experience data. This data is included in the score value calculation with different weighting. Creditreform Boniversum customers use the score values as a tool for making their own credit decisions.

Right of objection:

The processing of the data stored at Creditreform Boniversum GmbH takes place for compelling reasons worthy of protection of creditors and credit protection, which regularly outweigh your interests, rights and freedoms or serves to assert, exercise or defend legal claims. You can only object to the processing of your data for reasons which arise from a special situation in your possession and which must be proven. If such special reasons can be proven, the data will no longer be processed. If you object to the processing of your data for advertising and marketing purposes, the data will no longer be processed for these purposes.

Responsible within the meaning of Art. 4 No. 7 EU DSGVO is Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss. Your contact person in our company is Consumer Service, Tel.: 02131 36845560, Fax: 02131 36845570, E-Mail:

You can reach the responsible data protection officer at the following contact details: Creditreform Boniversum GmbH, Data Protection Officer, Hellersbergstr. 11, 41460 Neuss, e-mail:

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